Map critical data
What must come back in hours vs days, mail, files, line-of-business systems, and finance exports.
Backup & Disaster Recovery
Backups that work when something actually breaks
Microsoft 365, server, and endpoint backup with retention you understand and restores we actually test, because ransomware doesn’t care about your screenshots of a green dashboard.
Overview
Recovery is a procedure, not a hope
“We thought OneDrive was the backup” is still how companies lose years of email and files. Native recycle bins help with accidents. They don’t help with ransomware, malicious deletes, or retention gaps.
We design backup for Microsoft 365, servers, and critical endpoints with clear retention, offsite options, and periodic restore tests. AI can help flag backup failures and anomalies early; humans own recovery priorities when the business is on the line.
What’s included
Capabilities that show up in the real world
- Microsoft 365 backup (Exchange, OneDrive, SharePoint)
- Server & virtual machine backup
- Endpoint backup for critical laptops
- Offsite / immutable storage options
- Documented retention policies
- Periodic restore testing
- Ransomware-aware recovery paths
- Recovery runbooks for your team
- Failure alerting & escalation
- Restore SLAs for managed clients
How it works
From first call to steady state
Protect & verify
Backup jobs, retention, immutability options, and alerts when something silently fails.
Practice recovery
Scheduled restore tests and runbooks so the first real restore isn’t improvisation.
AI + human advantage
AI watches the jobs, humans run the recovery
Backup systems fail quietly. Intelligent monitoring helps catch missed jobs, anomalous change rates, and storage issues early. When you need a restore, experienced engineers still drive the plan.
- Anomaly hints on sudden mass changes
- Failure clustering across jobs
- Faster status summaries for QBRs
- Human-led restore prioritization under pressure
Our rule of thumb
AI handles speed, pattern recognition, and the work humans burn out on, triage, summarization, after-hours answering, log noise.
Humans handle judgment, trust, and messy exceptions, architecture, escalations, and anything that needs a grown-up conversation.
Outcomes
What “good” looks like after we plug in
Confidence under stress
You know what can be restored, how long it takes, and who does what.
Ransomware resilience
Copies that attackers can’t casually encrypt or wipe with the production environment.
Less data drama
Accidental deletes become a ticket, not a career event.
FAQ
Common questions
Isn’t Microsoft already backing up Microsoft 365?
Microsoft protects the service. Retention and recovery for your business data still need a deliberate backup strategy, especially for malicious or accidental deletion.
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