AI-powered MSP. Human-led relationships.

Managed IT, Security & Apps for New Jersey Businesses

Full MSP coverage including helpdesk, cybersecurity, backup, networking, and Microsoft 365, plus VoIP with AI receptionists and custom mobile apps. We automate what machines do best, and keep humans on the work that needs judgment.

How we work

Embrace AI. Keep humans where they matter.

AI helps us catch issues before your team feels them. Humans stay on judgment, relationships, and the moments that need a real person. Remote-first for speed. On-site when you need us there.

AI handles

Early detection, alert noise, first-line triage, after-hours receptionist coverage, and the grind humans burn out on. Fast, consistent, always watching.

Humans handle

Architecture decisions, messy outages, on-site work, client relationships, and the moments where empathy or accountability beats automation.

What makes us different

We are not a copier company that learned IT on the way down

A lot of the MSP market started in copier sales and repair. We built Connected Office Solutions around networks, workstations, phones, security, and modern support from day one. We can still help with printers. We just did not build the company around them.

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Honest question

Do you want your copier repair person responsible for your network, every workstation, and every customer call?

Hands-on leadership

Our founder still takes tickets and shows up on site. That is the culture, not a marketing line.

MSP first

An MSP that can help with copiers, not a copier company running your helpdesk.

Highlighted service

Mobile apps that make your business easier to buy from and run

Need a customer booking app, a field-tech tool, or an internal portal that doesn’t live in a messy spreadsheet? We design and build mobile apps, then can host and support them alongside your IT stack.

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Person using a mobile app

Built for New Jersey small businesses

Full MSP coverage for teams with 5–30 people

Monitoring, security, backup, networking, Microsoft 365, and phones, with custom mobile apps when software is the product your customers actually touch.

Secure by default

EDR, MFA, email security, and backups you can restore.

Dashboard + real support

See system health, try self-help, and reach us when you need a person. Remote-first, on-site when it matters.

Fix it before you feel it

AI watches for warning signs so many issues get handled before anyone notices.

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How we can help

Our Services

Standard MSP coverage first, then the differentiators that make Connected Office different.

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Managed IT & Helpdesk

Day-to-day IT that stays ahead of problems, with a client dashboard, AI detection, and support that shows up when you need us.

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Cybersecurity & Endpoint Protection

Modern endpoint detection, email filtering, MFA enforcement, and hardening, so one bad click doesn’t become your whole week.

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Backup & Disaster Recovery

Backups you can actually restore, Microsoft 365, servers, and critical endpoints, with restore tests, not just green checkmarks.

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Network & Firewall Management

Business-grade firewalls, Wi-Fi, VPN, and switch management, monitored, patched, and documented so your network isn’t a mystery.

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Microsoft 365 Management

Ongoing Microsoft 365 administration, licensing, SharePoint/Teams structure, identity hygiene, and day-to-day tenant care.

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Co-Managed IT

Already have an IT person? We add depth: after-hours coverage, security tooling, project bandwidth, and a second set of eyes.

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Business Phone & VoIP

Cloud phone systems, softphones, call queues, and AI receptionists, modern voice that answers fast and escalates to humans when it matters.

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Mobile App Development

Custom iOS and Android apps for booking, field teams, and customer experience, then hosted and supported with your IT stack.

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Hardware & Lifecycle Management

Laptop and workstation procurement, Autopilot provisioning, warranty tracking, and refresh planning so gear doesn’t become tribal knowledge.

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M365 Security Cleanup

Fixed-scope project to lock down MFA, sharing, offboarding, and backups on a Microsoft tenant that’s already live, and quietly risky.

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Virtual CIO & IT Strategy

Quarterly planning, technology roadmaps, budget guidance, and vendor decisions, fractional CIO thinking for growing teams.

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Private AI

Local LLM hardware and private AI workflows for firms that want AI help without sending client data to the public cloud.

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Testimonials

What clients say

“They cleaned up our Microsoft tenant in two weeks. Former employees were still in SharePoint.”

Dana KellerPractice Manager, Keller Orthodontics

“The booking app cut our front-desk phone traffic in half. We finally look like a modern shop.”

Leo MartinezOwner, Summit Auto Care

“One bill for phones and IT. Support answers in the portal instead of making us wait for a truck.”

Marcus ChenOwner, Harbor & Pine Accounting

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Tell us what you need built or managed

Managed IT, security, phones, apps, or a Microsoft cleanup: start here. Call (908) 238-3194 or email hello@metrocos.com.

Sends to hello@metrocos.com for new inquiries.

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Ready for an MSP that covers the whole stack?

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