AI handles
Early detection, alert noise, first-line triage, after-hours receptionist coverage, and the grind humans burn out on. Fast, consistent, always watching.
AI-powered MSP. Human-led relationships.
Full MSP coverage including helpdesk, cybersecurity, backup, networking, and Microsoft 365, plus VoIP with AI receptionists and custom mobile apps. We automate what machines do best, and keep humans on the work that needs judgment.
Day-to-day IT that stays ahead of problems, with a client dashboard, AI detection, and support that shows up when you need us.
Learn more →PopularModern endpoint detection, email filtering, MFA enforcement, and hardening, so one bad click doesn’t become your whole week.
Learn more →FeaturedCustom iOS and Android apps for booking, field teams, and customer experience, then hosted and supported with your IT stack.
Learn more →PopularCloud phone systems, softphones, call queues, and AI receptionists, modern voice that answers fast and escalates to humans when it matters.
Learn more →How we work
AI helps us catch issues before your team feels them. Humans stay on judgment, relationships, and the moments that need a real person. Remote-first for speed. On-site when you need us there.
Early detection, alert noise, first-line triage, after-hours receptionist coverage, and the grind humans burn out on. Fast, consistent, always watching.
Architecture decisions, messy outages, on-site work, client relationships, and the moments where empathy or accountability beats automation.
Built for New Jersey small businesses
Monitoring, security, backup, networking, Microsoft 365, and phones, with custom mobile apps when software is the product your customers actually touch.
EDR, MFA, email security, and backups you can restore.
See system health, try self-help, and reach us when you need a person. Remote-first, on-site when it matters.
AI watches for warning signs so many issues get handled before anyone notices.
How we can help
Standard MSP coverage first, then the differentiators that make Connected Office different.
Day-to-day IT that stays ahead of problems, with a client dashboard, AI detection, and support that shows up when you need us.
View service →PopularModern endpoint detection, email filtering, MFA enforcement, and hardening, so one bad click doesn’t become your whole week.
View service →PopularBackups you can actually restore, Microsoft 365, servers, and critical endpoints, with restore tests, not just green checkmarks.
View service →Business-grade firewalls, Wi-Fi, VPN, and switch management, monitored, patched, and documented so your network isn’t a mystery.
View service →Ongoing Microsoft 365 administration, licensing, SharePoint/Teams structure, identity hygiene, and day-to-day tenant care.
View service →Already have an IT person? We add depth: after-hours coverage, security tooling, project bandwidth, and a second set of eyes.
View service →PopularCloud phone systems, softphones, call queues, and AI receptionists, modern voice that answers fast and escalates to humans when it matters.
View service →FeaturedCustom iOS and Android apps for booking, field teams, and customer experience, then hosted and supported with your IT stack.
View service →Laptop and workstation procurement, Autopilot provisioning, warranty tracking, and refresh planning so gear doesn’t become tribal knowledge.
View service →PopularFixed-scope project to lock down MFA, sharing, offboarding, and backups on a Microsoft tenant that’s already live, and quietly risky.
View service →Quarterly planning, technology roadmaps, budget guidance, and vendor decisions, fractional CIO thinking for growing teams.
View service →Local LLM hardware and private AI workflows for firms that want AI help without sending client data to the public cloud.
View service →Testimonials
“They cleaned up our Microsoft tenant in two weeks. Former employees were still in SharePoint.”
“The booking app cut our front-desk phone traffic in half. We finally look like a modern shop.”
“One bill for phones and IT. Support answers in the portal instead of making us wait for a truck.”
Get a quote
Managed IT, security, phones, apps, or a Microsoft cleanup: start here. Call (908) 238-3194 or email hello@metrocos.com.
Get a quote